Shipping & Delivery

All Standard Shipping is UPS Ground and shipped free of charge on orders over $100.

Additional shipping options (3 day select & Next Day Air) are based on the weight, number of boxes and distance using UPS realtime.

All domestic orders are shipped with UPS. We are unable to deliver to APO/FPO addresses, as well as P.O. Boxes.

Shipping options:

Standard Ground – 1-5 business days with delivery by end of day

3 day Select – 3 business days with delivery by end of day

Next Day Air – Next business day with delivery typically by 1030AM.

  • Next Day Air orders must be placed by noon (12PM) Eastern Standard Time to be eligible for delivery on the next business day.

International orders are shipped with DHL. All international orders are shipped with a flat rate of $45USD. The receiver will be responsible for any/all taxes and customs duties. Anaïs & i is not responsible for international shipments lost in transit.

Ordering

Processing Orders Orders placed Monday - Friday before noon (12 PM) EST (excluding holidays) will ship within 2 business days pending availability and credit verification. All orders placed after noon (12 PM) EST will begin processing on the next business day. We are not responsible for any delays in shipping including local delivery errors or international customs issues.

Modifying Orders Once an order is placed, it cannot be modified or cancelled. However, you can exchange any portion of your purchase. Please review our return policy for further guidance.

Out of Stock Items We make every effort to maintain a current inventory of items online. Occasionally, however, items listed may be out of stock. If an item you requested is out of stock, we will notify you via email or phone and promptly update your order.

Payment, Pricing & Promotions Anaïs & I accepts Visa, MasterCard, American Express, and Paypal. You will receive the Anaïs& I order detail via e-mail after you place the order. You will receive another email "Merchant Email Receipt" after you submit your credit card information. We will process online order after we receive all information.

All sale purchases are final. Promotional purchases can be exchanged for an item of the same amount. Promotional purchases can only be exchanged for items of equal or lesser value.

Disclaimers Anaïs & I makes every effort to represent the true color and fabric of our merchandise through images and descriptions. However, because of the differences in image quality on some computers, the appearance of merchandise may not be identical. We apologize for any inconvenience this may cause.

Privacy & Security

We use your telephone number or email address if there is an order-related issue, not for marketing purposes. We also use your email address to send you our Newsletter, special offers, promotional announcements, and surveys. Occasionally, we send our customers special offers and promotional information via postal mail, using the shipping address provided. If you no longer want to receive the announcements or postal mail, you can email us at contact@anaisandi.com and request that you be removed from our mailing list.

In order to ship and track merchandise, we make your name and address available to such companies as UPS. In no instance, do we allow UPS or any such company to use your personal information for any other purpose.

We provide analyses of our users in the aggregate to our marketing agencies and prospective marketing firms. We do this so that we and our marketing agencies can understand you better, and so we can keep bringing you the latest and most current fashions and fashion accessories. At no time, however, will we disclose personal information about specific users.

To safeguard the privacy of your personal information from unauthorized access or improper use, we have implemented technology and security features, as well as strict internal guidelines. We will continue to enhance our security procedures as new technology becomes available.

Credit Card Security Anaïs & I has partnered with Authorize.net to clear your credit card transactions. Authorize.net is committed to safeguarding the privacy and security of the information we collect. For an explanation of the policies Authorize.net follows with respect to the handling of customer information, please click www.authorize.net